You are allowed only a certain number of attempts to enter the correct PIN for a token (depending on how many permitted retries your administrator has defined). If you exceed the number of allowed retries, your token must be re-enrolled. The PIN must comply with the policy (minimum length and character types) set by your system administrator.

Note

The Change Token PIN option is available only if your SafeNet MobilePASS+ token has been configured for user-selected PIN protection.

To change a token PIN:

1. Open the SafeNet MobilePASS+ app.

2. Select the settings icon .

   

3. Select Change PIN.

   

4. Enter the current PIN.

   

5. Enter a new PIN.

   

6. Re-enter the new PIN.

   

   The token PIN is changed.